Starting with Summer 2022 registrations, the City of Port Alberni’s Parks, Recreation & Heritage Department will be charging nominal administrative fees for short-notice withdraws from Children, Youth, and Adult Recreation Programs, from swim lessons, and from Inflatable Birthday Parties.

Children, Youth or Adult Programs:

Up to 5 days before course starts: You can withdraw your program registration and receive a full refund without any administrative fee. Within 5 days of course starting: You can withdraw your program registration and receive a full refund less $10 administrative fee.

Swim Lessons:

Up to 10 days before course starts: You can withdraw your program registration and receive a full refund without any administrative fee. Within 10 days of course starting: You can withdraw your program registration and receive a full refund less $10 administrative fee.

Inflatable Birthday Party Bookings:

Up to 5 days before your party: You can withdraw or cancel an Inflatables Birthday Party and receive a full refund. Within 5 days of your party: You can withdraw or cancel an Inflatable Birthday Party and receive a full refund less $25 administrative fee. If pizza has been ordered, we will do our best to cancel this on your behalf. If we are unable to cancel the pizza order, the customer is responsible to make arrangements to pick up the pizza.

Full refunds for short-notice program withdraws due to medical or special circumstances can be requested. Requests are submitted to the Manager of Recreation Services.